Contact & support

Most orders need no help at all -- checkout is instant. Need help choosing a plan or setting up your eSIM? We reply fast on WhatsApp and email.

WhatsApp us (fastest)

Tell us your phone model and travel dates -- we’ll recommend the right plan or help with an existing order.

Chat on WhatsApp

Email us

Prefer email? Send us your question and we’ll reply as soon as we can, usually within a few hours.

hello@esimsandorra.com

Before you message us

Most questions are answered on our FAQ -- device compatibility, how checkout works, and what happens when your data runs out. Still stuck? We’re a message away.